Shipping policy
A- TRANSPORTATION
1. For Ho Chi Minh City and neighboring provinces, Bravat HCM uses specialized vehicles to deliver goods to customers. We also provide accompanying technicians to check the quantity and quality of goods/products before customers sign the delivery confirmation.
2. For other provinces and cities, Bravat HCM uses postal service to deliver to the address provided by the customer when placing the order.
3. For Ho Chi Minh City area, Bravat HCM offers free shipping for all orders.
4. For other provinces and cities, we apply a shipping fee policy depending on the geographical area, according to the information listed by the shipping partner.
B- DELIVERY
1. Bravat HCM commits to deliver goods to customers according to the agreed time.
2. Upon receipt of the goods, please carefully check the condition of the product and make sure you have received the correct product you ordered. If there are any problems, such as damaged products, wrong items or missing items, please notify us immediately for timely resolution.
Share_Title
Warranty Policy
We guarantee the product against any manufacturer defects, and provide precise installation instructions to ensure maximum quality and performance. Warranty period is determined according to the regulations applicable to each product.
Payment policy
Payment policy outlines accepted payment methods. This includes cash, credit cards, bank transfers or other forms of online payment. We provide many options so customers can choose the most convenient method for themselves.
Privacy Policy
The information security policy includes principles and regulations on protecting our important information, with the aim of ensuring information safety and security, avoiding risks of disclosure, loss or misuse company information.