Privacy Policy
CUSTOMER PERSONAL INFORMATION PROTECTION POLICY
Customers will be asked to fill in all information such as full name, address, and phone number. This information is required to place and complete the Customer's order.
PURPOSE AND SCOPE OF INFORMATION COLLECTION
Bravat HCM does not sell, share or exchange customers' personal information collected on the website to any other third party. Personal information collected will only be used internally. When you register to place an order at bravathcm.vn
Thông tin cá nhân mà chúng tôi thu thập bao gồm:
– Name
– Phone number
– Shipping address
The above information will be used for one or all of the following purposes:
– Delivery to customers who have purchased at bravathcm.vn
– Delivery notifications and customer support
– Provide product-related information
– Process orders and provide services and information through our website as requested by you.
– In addition, we will use the information you provide to assist in managing your customer account, confirming and carrying out financial transactions related to your online payments.
Your order details will be stored by us but for security reasons you cannot request such information from us. However, you can check that information by logging into your own account on the website. There, you can track complete details of completed orders, open orders and soon-to-be-delivered orders as well as manage address information, banking information and copies. news that you have signed up to receive. You need to ensure that information is accessed confidentially and is not disclosed to an unauthorized third party. We will not be responsible for password misuse unless it is our fault.
SCOPE OF INFORMATION USE
We may share your name, phone number and address for the courier service to deliver to you when you register as a member on bravathcm.vn. We will also use your personal information to send promotional/marketing information. You can unsubscribe from receiving such information at any time by using the unsubscribe function in promotional messages.
THỜI GIAN LƯU TRỮ THÔNG TIN
Bravat HCM sẽ lưu trữ các Thông tin cá nhân do khách hàng cung cấp trên các hệ thống nội bộ của chúng tôi trong quá trình cung cấp dịch vụ cho khách hàng hoặc cho đến khi hoàn thành mục đích thu thập hoặc khi Khách hàng có yêu cầu hủy các thông tin đã cung cấp.
PERSONS OR ORGANIZATIONS THAT MAY ACCESS AND USE PERSONAL INFORMATION
Bravat HCM and departments related to support and implementation of contracts with customers.
In case of legal requirements: The Company is responsible for cooperating in providing customer personal information upon request from judicial authorities including: Procuracy, court, police investigation agency. related to certain legal violations by customers.
In addition to that, Bravat HCM will not disclose any of your personal information to third parties without your individual permission.
PHƯƠNG TIỆN VÀ CÔNG CỤ ĐỂ KHÁCH HÀNG TIẾP CẬN VÀ CHỈNH SỬA DỮ LIỆU CÁ NHÂN CỦA MÌNH
Customers have the right to request information about their personal data at any time. If your data is inaccurate, incomplete or irrelevant, you can request correction or deletion of the information. We cannot delete customer data where there are legal retention requirements, such as order holds, or where there are other legal grounds for retention, such as outstanding debt. maths. You can withdraw your consent for us to use your data for marketing purposes at any time.
You can update your personal information at any time by sending us an email with a specific request to: info@ttcommerce.vn
COMMITTED TO SECURITY OF CUSTOMER PERSONAL INFORMATION
We care about your privacy when you use our services. We also understand that you will be very concerned about whether the information you provide to us is kept secure or not. And we always want you to feel secure and confident when participating in our services. Therefore, we are committed to giving you the best experience when shopping with us with complete trust.
We created this privacy policy to demonstrate our commitment to safety and security to our customers. Through this Information Security Policy, we want you to understand our collection of customer information, the use and sharing of information as well as the security of our customer information.
Sincerely thank customers for trusting and choosing Bravat
Securing the information that customers have authorized to Bravat Southern is one of our top priorities.
We always follow the strictest recommendations and standards to provide you with a shopping experience in a private, trustworthy and safe environment.
MECHANISM FOR RECEIVING AND RESOLVING CUSTOMER COMPLAINTS WHEN PERSONAL INFORMATION IS USED FOR THE WRONG PURPOSE OR SCOPE
Customers' personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each member's information is only done with that customer's consent, unless otherwise prescribed by law.
When discovering that their personal information is being used for the wrong purpose or scope, users have the right to send a complaint email to info@ttcommerce.vn with information and evidence related to this. The Company commits to respond immediately within 24 hours to agree on a solution with the User.
Share_Title
Warranty Policy
We guarantee the product against any manufacturer defects, and provide precise installation instructions to ensure maximum quality and performance. Warranty period is determined according to the regulations applicable to each product.
Shipping policy
Shipping policies ensure that your products will be delivered safely and promptly. We cooperate with reputable shipping partners, ensuring that goods will be transported professionally and reach you quickly.
Payment policy
Payment policy outlines accepted payment methods. This includes cash, credit cards, bank transfers or other forms of online payment. We provide many options so customers can choose the most convenient method for themselves.